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Movers Insurance to Australia

When you choose Ausmove for your relocation to Australia, we want you to sleep well at night whilst your shipment is in transit. We arrange marine insurance to cover your household goods and personal effects.

Our team are passionate advocates of movers’ insurance; after all, we want to sleep well too! We also understand what can go wrong; that’s why we prefer to present the facts so you can make your own decision.

Just as you may have health, motor vehicle, property and contents insurance, this is just another form of personal protection. Although this type of insurance is often called ‘marine’ insurance, it actually covers all aspects of your move, not just in the air, in store, or on the water. Mover’s insurance protects you against unexpected risks. It covers you from the moment our packers arrive until the delivery crew has unpacked and set up your new home in Australia.

Why Consider Movers Insurance?

There are many reasons you should consider marine insurance protection for your forthcoming move to Australia. These include:

  • International moves carry risks, including potential loss or damage to your belongings. Without insurance, unexpected events can cause emotional stress and financial hardship. These risks include extreme weather events or transit accidents.
  • Another important risk factor is the number of times your goods are handled. From the time they leave your home to when they are delivered by our team in Australia, there are multiple sets of hands and machines involved. ­Shipping companies, airlines, port authorities, handling agents, Australian border control officials, and store staff on both sides of the Tasman handle your goods.
  • Our contract terms & conditions with you are at Owners Risk under the NZ Contract & Commercial Law Act 2017. As the carrier, we do not compensate for loss or damage unless Ausmove New Zealand Ltd intentionally causes it. It is important to know that as an international shipment, marine cargo law applies when the container with your household goods is on the ship. If a ship encounters trouble and the captain declares General Average, then all cargo on the vessel is legally liable for a percentage of the salvage or repair costs incurred by the vessel owner. (Remember the ‘Rena’ accident in Tauranga, where the container ship sank off Tauranga.) Our transit insurance policy, underwritten by Vero Marine New Zealand, covers General Average
  • While insurance is integral to our everyday lives, you pay marine insurance as a ‘one-off’ cost to protect yourself for a specific event.While the cost may seem expensive, you only pay it once, making it unique and unlikely to recur. Movers’ insurance is therefore quite different from other insurances. It can be rationalised as an essential component of the overall relocation experience, the part that provides you with ‘peace of mind.’

Movers Insurance Options

Ausmove is not an insurance company. That’s why we partner with VERO Insurance NZ Ltd to provide a full range of insurance options to Australia. Vero’s policy through Ausmove is specific to international moving, not an addendum to VERO’s home contents policy. Vero are a member of the Insurance Council of NZ and adheres to the Fair Insurance Code. While everything is arranged by Ausmove, your solution is managed and guaranteed by one of NZ’s most reputable insurers.

Everyone has different needs, so we recommend you review the available options and choose the best fit for your situation. The basic principle is to make sure everything is fully covered, but don’t pay for unnecessary add-ons.

Our standard marine transit protection policy covers all risks on a door-to-door, professionally packed basis. The policy covers chipping, denting, scratching, breakage, and lost items. We also provide 30 days of free storage cover and can quote on storage extensions if you cannot take delivery at the destination. While we do have restricted covers for owner-packed goods, we do not recommend you pack your own personal effects, as this will ensure inspection by the Australian border force. Additional and ancillary options we offer include:

  • Mechanical and electrical derangement insurance
  • High-value item insurance (over $5,000.00 individually)
  • Motor vehicle insurance
  • Storage Insurance (after free period of 30 days)

Calculating Your Insured Value

Determining the replacement value is an important part of insuring your move. We recommend insuring your entire shipment for its replacement value. As you would be making a claim in Australia, you should calculate this amount as the equivalent of the replacement in Australian currency, not Kiwi dollars.

For full household moves, rather than calculating and itemising the replacement value (on a valued inventory form), a popular choice is the lump sum option. This method determines the insured value based on the shipment’s volume, similar to your household contents insurance. You calculate the insured value using an average value per cubic metre. Not only is this less stressful and time-consuming, there is little chance you could be underinsured. You can list and value anything outside the guidelines separately.

Are You Confused About Marine Transit Insurance?

If you’re confused about insurance, there’s no need to worry. Have a read through our Ausmove insurance proposal. It details the options and terms of our cover in everyday language. For additional assistance, please don’t hesitate to contact our friendly Auckland-based staff on 09 360 4777, or email us at move@ausmove.co.nz

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